NO HIDDEN FEES ✦FREE SHIPPING ✦NO INSURANCE NEEDED ✦SUPPLIES INCLUDED ✦ONGOING SUPPORT ✦NO HIDDEN FEES ✦FREE SHIPPING ✦NO INSURANCE NEEDED ✦SUPPLIES INCLUDED ✦ONGOING SUPPORT ✦NO HIDDEN FEES ✦FREE SHIPPING ✦NO INSURANCE NEEDED ✦SUPPLIES INCLUDED ✦ONGOING SUPPORT ✦NO HIDDEN FEES ✦FREE SHIPPING ✦NO INSURANCE NEEDED ✦SUPPLIES INCLUDED ✦ONGOING SUPPORT ✦
← Back to home

Refund Policy

Last updated: September 10, 2026

Sommar Club is operated by Seta Ventures LLC, 3133 W. Frye Road Suite 101, Chandler, AZ 85226. Phone: (602) 584-1557. Email: hello@sommarclub.com

All Sales Are Final

Sommar Club offers personalized, prescription-based medical treatments. Since your medication is custom-compounded for your specific needs, it cannot be returned, restocked, or reused. All orders are final and non-refundable once the pharmacy begins preparation.

Eligibility & Timing

  • Before Preparation: If you haven’t been issued a prescription yet, or if the pharmacy hasn't started your order, you can request a cancellation by emailing hello@sommarclub.com. If the order has not entered processing, we will provide a full refund.
  • Provider Denials: If our medical provider determines treatment is not suitable for you, we will not ship any medication and will refund your payment in full.
  • Billing Errors: If you notice a duplicate charge or billing mistake, contact us. Confirmed errors are always refunded in full.

Cancellations & Subscriptions

  • Future Shipments: You can cancel at any time through your patient portal or via email. Cancellation prevents future billing and shipments but does not apply to orders already prepared or shipped.

Shipping & Delivery

  • Damaged or Lost Items: If your medication is damaged, arrives at the wrong temperature, or is lost, contact hello@sommarclub.com within 24 hours. Please provide your order number and photos. We will investigate and provide a free replacement if warranted. We provide replacements only; no refunds are issued for shipping issues.
  • Address Errors: We cannot offer refunds or free replacements for orders that fail to deliver due to an incorrect address entered at checkout.

Contact & Refund Requests

To request a refund, email hello@sommarclub.com with your full name, account email, order number, and reason. We review requests within 2 to 4 business days. Approved refunds are sent to your original payment method and usually appear within 5 to 10 business days.

Disputes

Please contact us directly to resolve any concerns before filing a chargeback with your bank. We are here to help.

Policy Changes

We may update this policy periodically. The version active at the time of your purchase will apply. This policy does not override your legal rights under state or federal consumer protection laws.

Jurisdictional Notice

Services are available only in jurisdictions where affiliated medical providers are licensed to practice and where pharmacy partners are authorized to dispense medications. Availability may vary by state and is subject to applicable laws, regulations, and licensure requirements.

States We Serve: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. Services are not available in states not listed.

Any information provided on this webpage is for informational purposes only and should not be construed as medical advice; it is not a substitute for professional medical consultation, diagnosis, or treatment. All patients must consult with a healthcare provider prior to the prescription or dispensing of any medication, which will be done only pursuant to a valid prescription. Compounded drug products are not FDA-approved, and the FDA does not evaluate their safety, effectiveness, or quality. Patients are encouraged to discuss the risks, benefits, and appropriateness of any medications, including compounded products, with their healthcare provider before use.

© 2026 Sommar Club. All Rights Reserved.

Start My Free Assessment

No commitment · Cancel anytime · HIPAA-secure